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Talkdesk Infrastructure Security

Talkdesk

Encryption Encryption is an important part of Talkdesk’s security strategy, and it’s used as best practices for data in transit and at rest. with an industry standard ECDHE-RSA-AES128-SHA256 cipher. Network Security All Talkdesk wireless networks are secured with WPA2. For data in transit, we use TLS 1.2

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What the Non-Techie Needs to Know about VRI

Certified Languages International

Poor wireless coverage, a lack of dedicated network resources (if end users are accessing VRI through the same network bandwidth as visitors), or slow performance on local computer hardware. IT security best practices policy. contact your IT department). What might be causing the problem?

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What the Non-Techie Needs to Know about VRI

Certified Languages International

Poor wireless coverage, a lack of dedicated network resources (if end users are accessing VRI through the same network bandwidth as visitors), or slow performance on local computer hardware. IT security best practices policy. contact your IT department). What might be causing the problem?

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

As Lead for the ShoreGroup Contact Center Advanced Solutions (CCAS) team, Kristian is responsible for the development of ShoreGroup’s Contact Center Best Practices and Deployment Methodologies. A former Verizon Wireless executive, she has over two decades of experience in sales, customer service, and HR. Kristian Martell.