Callminer

OCTOBER 11, 2018

If you give your operators clear guidelines to solve commonly occurring problems things will run more smoothly, wait time will be cut down, and best of all, your customers will be very pleased. . Ben M Roberts is the Head of Marketing for a SaaS startup called Talkative. Ben M Roberts @Roberts_Ben_M. Osiris Parikh @CommonSenseEd.

Call Center 561

Call Center Metrics Contact Center Wait times 561

CrazyCall

AUGUST 16, 2019

Thanks to interviews with top-notch guests you’ll find it easy to set up a sales process within your company, hire the right people , and invest in your new sales department. Recommended episode: Testing SaaS Payment Terms with Jack Altman. Catalyst Sale Podcast. Topics covered: B2B Sales, Enterprise Sales, SaaS Sales.

Sales 115

Sales B2B Coaching Personalization 115

SmartKarrot

SEPTEMBER 22, 2020

After all, the best sign of business success is your customer’s growth. SaaS NPS assesses the extent a particular respondent would rate a certain service or a product. Once a prospect has converted, sales pass them to customer success. Is that the beginning of a new chapter in the SaaS business? Learn more here.

Sales 10

Sales Upselling SaaS Inbound sales 10