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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. As Lead for the ShoreGroup Contact Center Advanced Solutions (CCAS) team, Kristian is responsible for the development of ShoreGroup’s Contact Center Best Practices and Deployment Methodologies.

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Revolutionizing Communication: Unleashing the Power of the Best Artificial Intelligence Chatbots

SmartKarrot

Evaluate the chatbot’s support and maintenance: Evaluate the chatbot’s support and maintenance options, such as technical support, training, and updates. Choose a chatbot that offers robust support and maintenance options to ensure a seamless customer experience. Like what you are reading?