Remove Best practices Remove Examples Remove Feedback Remove Revenue potential
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How to Use Guest Feedback to Drive Organizational Success

inmoment

InMoment’s Nate Morley was joined by Savannah Harper, director of operations services at Auntie Anne’s, and Nhuy Weidinger, brand marketing manager for McAlister’s Deli, to host a webinar in partnership with FastCasual.com, “Success Starts with Your Guests: Using Guest Feedback Throughout Your Entire Organization.”

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When Should You Upgrade CS Software?

Totango

For example, if you don’t know that a new customer is experiencing onboarding issues, you can’t reach out to help them. You’re Having Challenges Collecting Customer Feedback. Customer feedback provides another important indicator of satisfaction and can offer an early warning of customers at risk of churn.

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3 Things That Happen When You Level up Your Customer Strategy from Mystery Shopping to a CX Program

inmoment

Here are a few improvements that a holistic approach to feedback can drive for your business: . #1: For example, InMoment’s XI Platform allows companies to incorporate tried-and-true feedback (like surveys) in a way that doesn’t complicate processes for customers. 3 You’ll increase your organization’s revenue and performance. .

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Maximizing Revenue through Account Mining: What Your Playbook Should Include

SmartKarrot

By identifying hidden opportunities and aligning offerings with the client’s needs, companies can tap into a goldmine of revenue potential. Maximizing revenue is tightly bound to efficient account mining. Here are customer profile templates and examples from Forbes. Feedback can be organized or even unstructured.

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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. Increases revenue potential. For example, if a user generates a ticket on the billing or pricing page , it automatically goes to the sales or renewals team. Ask for feedback.