Remove Best practices Remove Coaching Remove Morale Remove Real estate
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Nurturing Success: A Guide on Performance Evaluation and Recognition for Independent Real Estate Agents

JustCall

Independent real estate agents have the potential to boost a brokerage’s sales while offering specialized services. Transparent performance evaluations are meant to hold real estate agents accountable and help them grow. However, their impact depends on their ability to learn from both failures and successes.

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The Case For the Anti-Script: A Multifactor Analysis of Script Adherence

Balto

A quick search for “contact center scripts” yields thousands of results aimed at teaching managers the best practices for enforcing script adherence. The least represented were Real Estate (2.7%), Collections (3.4%), and Government and Non-Profit (3.7%). ” – Marc Bernstein, Balto Founder & CEO.

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How to Fix Onboarding, According to 400+ Contact Center Employees

Balto

Coach your agents on how to improve at their jobs, and provide specific feedback where possible. Proper coaching will help those that may be struggling, and will advance those that are already doing a good job. Do you need to introduce more 1-on-1 coaching? Real Estate. Healthcare. Home Improvement.