Best practices call center workforce Customer Service Webinar 
Cisco - Contact Center
JANUARY 8, 2020
Our global survey indicates that the top reason for this dynamic is the potential for business disruption, particularly for larger contact centers. Consider all the action that’s happening at the agent desktop which is the focal point for customer service applications. Why you need guardrails for your contact center.
Cisco - Contact Center
FEBRUARY 18, 2020
Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences. Introducing Webex Experience Management: AI-Powered Journey Analytics Transform Customer and Agent Experiences. Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud.
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Cisco - Contact Center
FEBRUARY 19, 2020
To learn more about Cisco Contact Center solutions, visit our website. Join our Live Webinar: Introducing Webex Contact Center Enterprise. Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences. Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud.
Noble Systems
SEPTEMBER 29, 2020
Investing and committing to a bona fide WFO strategy is critical in today’s marketplace, where consumer expectations have never been higher, and your competitors are always ready to capture an unsatisfied customer. How does WFO work in the Call Center? WEBINAR ON DEMAND: 2020 – The Year That Transformed WFM • watch.
NobelBiz
OCTOBER 17, 2023
Additionally, without adequate security measures, they inadvertently expose sensitive customer data. If you’re curious about the latest developments in call center workforce management, join us for a captivating episode of ‘First Contact: Stories of the Call Center,’ featuring Jon Arnold, a leading analyst in communication tech.
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