Benchmark Gamification Sales Workshop 
Fonolo
JANUARY 31, 2023
Training topics may include things like: Compliance training QA training Technology/software training Sales/customer service training Why is Call Center Training So Important? Include workshops and group activities as much as possible! Use incentives and gamification Call center training material can get pretty dry.
NobelBiz
APRIL 18, 2023
The customer satisfaction score aims to get feedback on specific topics such as products or services, quality of interactions with call center agents or after-sales support, purchase procedures, customer experience impression, etc. Why is benchmarking important?
JustCall
MARCH 9, 2023
This is why call center sales training programming from your agents within your call center is no longer optional. Since this industry is not showing any signs of a slowdown, it’s become a prerequisite for companies to train their agents and, more importantly, train them right.
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