3 Trends in CX, High-Impact Customers and PeopleMetrics Update
PeopleMetrics
JANUARY 24, 2022
Continuously measure CX after key touch points, empower action to be taken after each high-impact customer response (including service recovery), real-time results, benchmarks and helping you make sense of it all with world-class reporting and storytelling. This feedback is both qualitative and quantitative.
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