Benchmark, CCNG and Events - Customer Contact Central

Forgotten Yet Key Source for Contact Center Best Practices

CX Global Media

SEPTEMBER 5, 2018

Your solution provider can be a key source for discovering the contact center best practices , so make sure their activity in contact center learning opportunities like networking events and education are part of your decision criteria. We just participated in a CCNG networking event which was absolutely phenomenal.

Best practices

Best practices Contact Center CCNG Coaching

This is where you break down barriers to enhance contact centers

CX Global Media

AUGUST 28, 2018

I witnessed first-hand the power of community when I attended a CCNG networking event at Coca-Cola Consolidated’s contact center in Charlotte, North Carolina. The half-day event was filled with sharing, learning and great idea exchange. After the event, I had an opportunity to chat with David.

CCNG

CCNG Contact Center Chief Customer Officer Coaching

Customer Contact Central

Forgotten Yet Key Source for Contact Center Best Practices

This is where you break down barriers to enhance contact centers

Webinars

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