Remove Benchmark Remove Brand ambassadors Remove Case Study Remove Customer centricity
article thumbnail

How to Design and Track a Customer Account Journey for B2B?

SmartKarrot

An organization will come together and develop a shared sense of ownership between teams as a result of creating a customer journey because everyone in the business will be aware of what is necessary to provide the experiences that customers expect. You can foster a customer-centric culture by doing this.

B2B 10