JustCall

APRIL 5, 2023

Multi-level IVR present for Premium plans and above Available for Standard, Premium, and Ultimate plans as Multi-level IVR. Similarly, managers can establish rules for smart call transferring, queuing, routing, and scheduling for hands-off call management.

Interactive Voice Response 52

Interactive Voice Response voip Analytics Contact Center 52

JustCall

FEBRUARY 6, 2023

Minimal Downtime Human error, digital intrusion, natural disaster – despite these unwelcomed events, your call center will still be in action if your customer-facing interactions occur via the cloud. Providers host cloud phones through data networks that bank on multiple servers across geographies and use redundancy.

voip 52

voip Interactive Voice Response CRM Contact Center 52

Tenfold - Contact Center Blog

DECEMBER 28, 2017

Humana deployed artificial intelligence software trained to detect conversational cues, to coach call-center agents and supervisors, in real-time, when calls with customers were going awry. This seemingly small reduction in call time ensures greater efficiency by reducing the workload.

call center workforce 54

call center workforce Call Center Technology Management 54

JustCall

FEBRUARY 28, 2024

Several competitors offer strong auto dialer features at more affordable rates, letting you streamline calls without breaking the bank. JustCall’s AI features, like AI agent assistance and live call transcription , take your sales to the next level. Consider alternatives if you’re budget-minded.

Real estate 52

Real estate CRM Sales Analytics 52