Hodusoft

MARCH 13, 2024

As customer expectations evolve, many organizations in the financial sector are turning to Business Process Outsourcing ( BPO ) contact centers to optimize their customer support services. This blog explores the challenges faced by the financial industry, the role of BPO contact centers, and strategies to enhance customer support.

Contact Center 52

Contact Center Customer Support Contact center software outsourcing 52

Hodusoft

FEBRUARY 22, 2022

Signalmash specializes in providing communication solutions for Voice, SMS, and Video meetings. HoduCC – Contact Center Software. However, with technological advancements more and more companies switched to an omnichannel contact center solution, with this shift accelerating in the last two years.

Marketing 52

Marketing Real estate Call Center Enterprise 52

Cisco - Contact Center

DECEMBER 10, 2019

Cisco Call Center Enhancements. Cisco has done certain enhancements to few components of its Call Center solutions. of our Contact Center Enterprise we have enhanced the Virtual Voice Browser (VVB) capabilities to natively stream audio over HTTP to Dialogflow using GRPC. Watch the video: .

Interactive Voice Response 98

Interactive Voice Response Call Center Contact Center Self service 98