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Incredible Marketing Campaigns to Boost Customer Service

Fonolo

These days, customers are savvier than ever. Thanks to social media platforms, customers wield more power than ever before. Surprise and Shout-Out to Customers. One great way to show the world how committed you are to your customers is to document the ways in which you go above and beyond for them. Use a Little Humour.

Marketing 164
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How Your Call Center Experience Can Be Improved with AI

Revation Systems

From the ability to have video visits with a healthcare provider to treat common illnesses such as strep throat or the flu to using an app to order groceries for delivery to your doorstep, it is no secret just how much technology is powering today’s society.

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article thumbnail

How Your Call Center Experience Can Be Improved with AI

Revation Systems

From the ability to have video visits with a healthcare provider to treat common illnesses such as strep throat or the flu to using an app to order groceries for delivery to your doorstep, it is no secret just how much technology is powering today’s society.

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The Contact Center Guide to Managing Spikes in Call Volume [Industry Report]

Fonolo

These sections will serve to support your goals of better managing surges in call volume; improving agent and customer experiences; and having all the necessary information at your fingertips for deciding on the right call-back solution for your contact or call center.

article thumbnail

The Contact Center Guide to Managing Spikes in Call Volume [Industry Report]

Fonolo

These sections will serve to support your goals of better managing surges in call volume; improving agent and customer experiences; and having all the necessary information at your fingertips for deciding on the right call-back solution for your contact or call center.