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Bilingual agents

Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

OCTOBER 2, 2018

While this is true for all nearshore locations relative to offshore options, Mexico offers exceptional ease of travel, accessible by short flights or by vehicle. It can help optimize performance and provide initial and ongoing training for the agents. Travel and hospitality. Communications. Consumer goods. Credit card services.

outsourcing

outsourcing Contact Center Bilingual agents Automotive

Onshore, offshore, nearshore call centers

Global Response

FEBRUARY 13, 2022

With a nearshore call center, it’s likely that many of the employees have stronger cultural and linguistic connections to the US, likely having traveled, lived or worked in the US before. If travel to your call center is required or desired, nearshore call centers make this much easier for US-based employees and management. .

Call Center

Call Center outsourcing virtual call center Bilingual agents

Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Onshore, offshore, nearshore call centers

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