Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize
OCTOBER 2, 2018
This growth has been driven largely by demand for bilingual call center services (Spanish and English), reduction in telecom rates, the emergence of the Internet, and the highly skilled, college-educated labor force. The great company culture in these mid-market nearshore contact centers produces better CX scores than larger BPO firms for companies seeking support in a variety of languages including English, Spanish, and French. Banking. Live chat support.