Anexa BPO

SEPTEMBER 13, 2022

With options such as online ordering and delivery, the B2C model has been fundamentally reshaped. So how can BPO outsourcing companies like Anexa impact your brand’s ability to harness the critical opportunities that lead to sustainable growth? Sustainable growth is at hand. And e-commerce? We were made for that.

Bilingual agents 52

Bilingual agents Outbound sales outsourcing B2C 52

Anexa BPO

FEBRUARY 17, 2023

In the B2B space, CX is just as important as it is in the B2C space, and failure to provide a positive CX can result in lost business, negative word-of-mouth, and a damaged reputation. BPO outsourcing companies like award-winning Anexa can impact your company’s ability to harness this potential. And eCommerce? We were made for that.

B2B 52

B2B Bilingual agents Outbound sales B2C 52

CrazyCall

AUGUST 8, 2019

In the second part of the article we’re going to focus on Outbound call center metrics. Here, you’ll get to know all the call center metrics tied to prospecting, outbound sales, and cold calling. Outbound Calls per Day. One of the most basic outbound call center metrics.

Call Center 52

Call Center Metrics Abandon rate Management 52