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New Outbound Lead Generation Programs: Top 15 Challenges for Call Centers

NobelBiz

It offers various dialing methods that can be successfully deployed in multiple scenarios becoming increasingly popular (and even necessary) in Collections, Telemarketing, Lead generation, and many other sensitive niches. Learn how to implement a solid call center gamification strategy today by watching our dedicated workshop.

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What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. Since there can be a lot of confusion , in this article we will present a primer on what inside sales is and how it differs from traditional telesales. Is inside sales just a different word for telemarketing?

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Call Center Workforce Management

NobelBiz

Based on a NobelBiz Webinar (Call Center Talent Acquisition & Hiring for Success) , this article aims to understand what the call center workforce market looks like in the present day and provide practical solutions for achieving proficient hiring, training, and workforce management processes. She started as a rep.