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B2B Has Its Own CX Challenges

Anexa BPO

In today’s competitive business world, customer experience (CX) has become a critical component of any successful business strategy. In the B2B space, CX is just as important as it is in the B2C space, and failure to provide a positive CX can result in lost business, negative word-of-mouth, and a damaged reputation.

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The New Player in Town – eB2B Platforms

Anexa BPO

With options such as online ordering and delivery, the B2C model has been fundamentally reshaped. Contact Anexa today to see how we can support all of your customer-centric activities. And e-commerce? We were made for that.

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41 Best Sales Podcasts Every Sales Pro Should Listen to Weekly

CrazyCall

Here, you’ll get to know how to crack the code of customer’s behavior and what to do to turn complete strangers into long-lasting customers. Recommended episode: Being Customer Centric. Sales Pipeline Radio. Topics covered: B2B sales, sales pipeline, sales management. Matt Heinz. In the Arena.

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