Quality Contact Solutions

DECEMBER 31, 1969

Did you know that inbound call centers (and sellers that employ them) that do any type of sale are now required to register in Indiana as a telemarketer? Inbound calls are now covered by the law. B2B outbound telemarketing is now covered by the law.

Telemarketing 58

Telemarketing Automotive B2C B2B 58

Tethr

MARCH 22, 2021

This material originally appeared as part of our Learning Series podcast on B2C sales. Welcome to the Tethr Learning Series, The four “D’s” of better B2C sales performance. In layman’s terms, we’re talking about when customers call companies to buy things. But nevertheless, the customer called in.

B2C 111

B2C Sales Inbound sales Upselling 111

NobelBiz

JULY 9, 2020

These metrics are unsurprisingly relevant for both B2B and B2C – given that everyone is affected by the crisis in one way or another. These processes begin and end in the call center. Consumer confidence is higher in areas where the pandemic is contained and has been handled well.

Contact Center 52

Contact Center Inbound sales B2C contact center solutions 52

Tethr

APRIL 9, 2021

In this series, we’re unpacking some of the research that went into our recent HBR article, 4 behaviors that boost inbound sales. We discussed this idea of disqualifying aggressively, and we found that almost a third of the inbound “sales” volume was from customers who had no intent to buy anything.

B2C 68

B2C Sales Inbound sales Personalization 68

Tethr

APRIL 9, 2021

In this series, we’re unpacking some of the research that went into our recent HBR article, 4 behaviors that boost inbound sales. We discussed this idea of disqualifying aggressively, and we found that almost a third of the inbound “sales” volume was from customers who had no intent to buy anything.

B2C 62

B2C Sales Inbound sales Personalization 62

Tethr

APRIL 9, 2021

In this series, we’re unpacking some of the research that went into our recent HBR article, 4 behaviors that boost inbound sales. We discussed this idea of disqualifying aggressively, and we found that almost a third of the inbound “sales” volume was from customers who had no intent to buy anything.

B2C 62

B2C Sales Inbound sales Personalization 62

JustCall

FEBRUARY 11, 2022

Proven experience in leading a sales team. B2B, B2C and Inside Sales Job: How to Make Your Choice. Sales job opportunities pertain to different customer segments. Different target customers calls for different skill-sets and experiences. Business-to-business sales sell products or services to other businesses.

Sales 52

Sales B2C call center software B2B 52