B2B Bilingual agents Feedback Sales 
Anexa BPO
FEBRUARY 17, 2023
In the B2B space, CX is just as important as it is in the B2C space, and failure to provide a positive CX can result in lost business, negative word-of-mouth, and a damaged reputation. Data, data, and more data Your B2B CX strategies need to be built on data – consistent, comprehensive, and connected.
IdeasUnlimited
APRIL 21, 2022
Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. Their satisfaction is arguably the most vital factor when it comes to maintaining a good sales performance since one bad experience can have profound effects on a business.
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