Average Handle Time Groups Inbound sales Technical Support 
Select VoiceCom Blog
JULY 11, 2022
Technical support Technical support is a type of customer service, but not all customer service calls are technical support. Companies typically provide this type of inbound call if products or services are more complicated and require multiple steps before use.
JustCall
JANUARY 18, 2023
Another common issue is when your company is represented by a group of people who may be unfamiliar with your company’s products and services. To manage these calls, it is essential to listen to the customer’s needs and preferences, provide information about the product or service, and try to close the sale. Inbound Calling.
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