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What is a call center?

Global Response

What Is a Call Center? Call centers are a staple customer service resource for businesses large and small—and demand is growing. In the US alone, there are hundreds of thousands of call center jobs. But what is a call center? Now what really is a call center?

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What is a contact center?

Global Response

In this article, we’ll cover: what a contact center is who should use one & their benefits how to decide which type of contact center is right for you So, what is a contact center? A contact center is a team within your organization that manages customer experience and interactions. Automotive.