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What are the Benefits of an Inbound Call Center?

Global Response

An inbound call center is specifically designed and trained to handle the variety of incoming communications, quickly identifying customer needs and resolving each contact to grow your relationships with customers. And increasingly, customer contacts aren’t just calls. Who Needs Inbound Call Centers?

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What is a call center?

Global Response

What Is a Call Center? Call centers are a staple customer service resource for businesses large and small—and demand is growing. In the US alone, there are hundreds of thousands of call center jobs. But what is a call center? Now what really is a call center?