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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

These vendors have experience with a variety of industries, including: Automotive. Live chat support. Technical support and helpdesk. Chilean contact centers use exemplary training methods that utilize real-world call center simulation techniques, certifying every agent during the training process. Communications.

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Your Call Is Very Important to Us

CSM Magazine

How often have you called a large bank, cable company or other megacorporation only to be handed off from one department to the other? Unfortunately, you have reached technical support. I was calling a large automotive bank to obtain a payoff for a vehicle held in the name of a business. How can I help you?”.

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BPO call center

Global Response

They may provide a variety of services, including: Inbound and outbound calls Customer support on many channels Market research Telemarketing Help desk services Technical support Lead generation and sales. Do I need a BPO call center? How could one solution work for so many different companies?

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What is a call center?

Global Response

Provides consistent customer support and branded messaging. Can focus on customer service, technical support, and/or marketing/sales. Traditional call centers typically focus on customer service and technical support. Is your customer support team ready to handle it?