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BPO call center

Global Response

Some BPO call centers may focus on inbound calls and customer service, while others may serve as an outbound BPO call center and handle telemarketing, sales and/or market research. A BPO call center, then, is a team of outsourced call center agents who can handle call center operations for other businesses. Do I need a BPO call center?

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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

These vendors have experience with a variety of industries, including: Automotive. Live chat support. Technical support and helpdesk. Telemarketing. Chilean contact centers use exemplary training methods that utilize real-world call center simulation techniques, certifying every agent during the training process.

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What is a call center?

Global Response

Provides consistent customer support and branded messaging. Can focus on customer service, technical support, and/or marketing/sales. Traditional call centers typically focus on customer service and technical support. Is your customer support team ready to handle it?