At home agents Gamification Personalization Technical Support 
Outsource Consultants
NOVEMBER 29, 2021
In response to the remote agent trend, leaders are embracing a “hub and spoke” call center model. This model allows for agents to work comfortably from home but within a proximal distance for occasional in-person visits. Consider LMS or gamification platforms to help raise morale around ongoing remote training and work.
Vistio
MARCH 15, 2022
He has worked for large multinational corporations in business development, technical support, and strategic planning throughout his career, and is recognized as a seasoned leader and gifted communicator who understands how technology aligns with businesses and client objectives to drive operational performance and cost savings.
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