At home agents Customer Care Personalization Scripts 
Skybridge
OCTOBER 30, 2020
Personally, I have always believed that every customer who calls deserves to be heard with care, answered with speed and accuracy, and leave the call feeling cared about. This year, every customer’s need to experience empathy and feel trust in their brand has skyrocketed. Banish the zombies! Scary wrong.
VocalCom
APRIL 14, 2020
SABESP uses Vocalcom Contact Center solutions for both voice and digital channels in their contact centers, but also for their multiple face-to-face agencies managing in-person customer care service for 400 cities throughout the São Paulo state.
Callminer
OCTOBER 22, 2019
Campaign success features can extend to script development – it’s important that a service provides knowledgeable, professional service to your customers. Installation over the cloud is much faster and cheaper than in-person installation. Virtual, or utilizing “at-home” agents. If you are U.S.
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