Outsource Consultants

MARCH 16, 2020

Making the answers to common questions easy to find on your website or IVR messaging can free up agents for the inquiries that truly require a two-way interaction. The remote agent model is undeniably the most resistant to growing calls for quarantine – whether self-imposed or government-mandated.

At home agents 84

At home agents outsourcing Entertainment Airlines 84

Outsource Consultants

MARCH 31, 2022

In the outsourcing and customer service industry, wage growth has made it next to impossible to find workers without added financial output. With this in mind, Outsource Consultants has come up with some innovative ways for you to cut costs related to customer support. Don’t make it more complicated than it already is.

outsourcing 67

outsourcing Interactive Voice Response Call Center Chatbots 67

Outsource Consultants

AUGUST 3, 2020

In order to best serve your customers, agents need to be ready to answer questions and facilitate processes quickly. Luckily, at-home agents love the flexibility and convenience of working from home. Leverage Outsourcing to Maximize Your Travel Industry ROI. Boost Customer Satisfaction for Travel Industry ROI.

Interactive Voice Response 127

Interactive Voice Response Average Handle Time Call Center outsourcing 127