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How to Move to a Work-At-Home Model When a Rapid Response is Required

COPC

This means that most organisations have been left ill-equipped to manage the requirement for the rapid deployment of Work-At-Home solutions necessitated by the spread of COVID-19. What sort of an environment do Work-At-Home agents need? Will the internet cope with surges in traffic if more people work from home?

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Workforce Optimization and GigCX: An In-depth Interview with CX Subject Matter Expert, Terry Rybolt

Vistio

Leveraging over 20 years of business process outsourcing and experience, Terry is one of the subject matter experts on technology, remote working, customer experience (CX), and GigCX. Having more gamification, having more activity and engagement in this, that’s really critical in today’s workforce.