How to make a successful outbound call
Babelforce
APRIL 27, 2022
This article is a step-by-step guide on making a successful outbound call and enhancing interaction with your next prospect. Here are some vital outbound call KPIs to measure: Average Handle Time (AHT). Although the acceptable AHT varies from one organization to the next, 6 minutes and 10 seconds is a broad industry standard.
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