Fonolo

JULY 5, 2023

Track mentions in publications People don’t just talk about you on social media, they also talk about you in their own blogs, news articles, and other online publications. What industry do you work in?” They’ve become an industry standard, which helps because customers know how to answer them quickly.

Surveys 104

Surveys Brand ambassadors Sales Upselling 104

Fonolo

AUGUST 25, 2020

They’ve become an industry standard, which helps because customers know how to answer them quickly. At the bottom of self-help articles. These are particularly useful for brands that have a long buying cycle, use brand ambassadors, or rely on content publishing. On receipts. After customer sales calls.

Surveys 119

Surveys Brand ambassadors Feedback Best practices 119

Tethr

OCTOBER 2, 2020

Are our customer interactions creating happy customers, loyal brand ambassadors? But for our purposes in this article, let’s start simple with a single customer interaction. Here’s a quick look at the industry-standard measures, what they measure, how they’re calculated, what that means and suggested uses.

Customer effort 109

Customer effort Customer Care Coaching Surveys 109