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B2B Has Its Own CX Challenges

Anexa BPO

A recent article titled “Five Steps to Avoiding B2B CX Failure in 2023” offers valuable insights into how B2B companies can improve their CX in the coming years. Let’s take a closer look at each of the five steps and explore how they can be implemented in practice.

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Nearshore Contact Center Outsourcing Spotlight: Guatemala, Honduras, and El Salvador

Outsource Consultants

This article will discuss three neighboring Latin American countries: Guatemala, Honduras, and El Salvador. We work with many high performing contact centers that are committed to providing scholarships and training for agents to further strengthen their bilingual speaking abilities. contact center rates. El Salvador.