Remove Article Remove Banking Remove Chief Customer Officer Remove Technical Support
article thumbnail

Women of Influence: The Top 25 Innovative CX Leaders

Netomi

Speaking of simple and secure access for all, in December of 2021, Cynthia and her team announced a yearlong pilot project – a partnership with Colombia’s largest bank, Bancolombia, to provide an initial cohort of customers with a seamless on- and off-ramp to trade bitcoin and other currencies through the Gemini exchange. “We

article thumbnail

Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

You won’t find Hilary on too many “Customer Service Thought Leaders” lists, but she has one of the most extensive articles on customer service you’ll find on the internet. She is known globally for transforming businesses to earn customer-driven growth. Customer Service Leaders: Marsha Collier.