ProProfs Blog

JUNE 26, 2020

Application Program Interface (API). Application Programming Interface (API) is a combination of various protocols, tools, and codes. The function of the API enables apps to communicate with each other. Help Desk is a customer support ticketing software that companies use to support internal and external customers.

Customer Service 179

Customer Service APIs Customer Support Feedback 179

AWS Machine Learning

DECEMBER 22, 2023

Amazon Bedrock is a fully managed service that makes leading FMs from AI companies available through an API along with developer tooling to help build and scale generative AI applications. For more details on supported data sources, refer to Data sources.

Scripts 103

Scripts Chatbots Accountability Multi-channel support 103

Hodusoft

AUGUST 9, 2023

Sophisticated multi-tenant contact center software comes with built-in integrations or APIs (Application Programming Interfaces) that allow seamless integration with popular CRM, helpdesk, and other business systems. Here’s where multi-tenant contact center software can come in handy.

Contact center software 52

Contact center software Contact Center Customer Service Agent burnout 52

JustCall

APRIL 5, 2023

Not to forget that those having Premium and Custom plans can request API and Webhook access to do it at their will! The fact that you can submit a request with JustCall engineers to expand this library of integrations is a cherry on the cake! JuctCall alternatives don’t come close.

Interactive Voice Response 52

Interactive Voice Response CRM Multi-channel support Analytics 52