Call Recording for BPOs and Call Center Outsourcers
OrecX
AUGUST 15, 2018
As a BPO or call center outsourcer, you are potentially taking over a role your clients cannot manage on their own or don’t want to handle any longer. With the help of the right call recording, screen recording and quality monitoring software in your arsenal, you stand a far greater chance of satisfying (if not wowing) your clients.
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