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The Evolution of the Contact Center and Process Evaluation with Rod Jones

Vistio

From a customer point of view, I think huge frustrations, having to deal with typically a bank with the credit card division and then call another number for the customer service division and another number for the checking division, and another number for the vehicle finance or the home loans division.

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Winning the CX with Apps, Integrated Data Views, Custom Agent Desktops

Avaya

From finance to retail to hospitality, it seems virtually every industry is grappling with above-average customer churn. An estimated $6 trillion in global revenue is up for grabs due to dissatisfied customers constantly switching providers, seeking a better customer experience—CX. Integrated Data Views and Custom Agent Desktops.

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JustCall vs Convoso: Which Sales Dialer Is Better For Your Business?

JustCall

JustCall is your restaurant with 100+ integrations for any CRM , webhook, or API – while Convoso serves up a mere 14 options. Moreover, you’ll need to justify the bucks you’ll ask your finance team to shell out. With over 100 connections to CRMs, data tools, and APIs, JustCall keeps things simple and helps your team work smoothly.

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