JivoChat

APRIL 23, 2023

Chatbots have become a success around the world, and nowadays are used by 58% of B2B companies and 42% of B2C companies. In 2022 at least 88% of users had one conversation with chatbots. There are many reasons for that, a chatbot is able to simulate human interaction and provide customer service 24h a day. What Is a Chatbot?

Chatbots 75

Chatbots B2C Self service Banking 75

Pointillist

FEBRUARY 19, 2018

Most leading SaaS platforms have APIs and consider 3rd-party integrations to be a critical component of their value proposition. The world would be a beautiful place if all touchpoint data was available through APIs. Our web analytics and CRM platforms take advantage of this inherent luxury. Business Context.

Customer Experience 111

Customer Experience Analytics APIs Chatbots 111

AWS Machine Learning

NOVEMBER 30, 2023

Clariant is empowering its team members with an internal generative AI chatbot to accelerate R&D processes, support sales teams with meeting preparation, and automate customer emails. With Amazon Bedrock, customers are only ever one API call away from a new model. Meta Llama 2 70B, and additions to the Amazon Titan family.

APIs 126

APIs Enterprise Best practices Technology 126