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The Power of Voice in your Outbound Omni-Channel Strategy

OrecX

Outbound sales and marketing campaigns today leverage just about every communication channel when it comes to connecting with customers and prospects - email, voice, SMS, chat, social media, etc. When selecting a call recording and speech analytics system, look for these capabilities to help you optimize your outbound campaigns: 1.

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Twilio Wows the Crowd with Flex Debut

Fonolo

Twilio unveiled Flex, its new call center product yesterday and it definitely lived up to the anticipation that has been building since the rumors started last month. It’s something new: a call center platform. They talk about it as a general purpose engine to send requests (incoming calls, texts, service tickets, etc.)

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JustCall Vs. PhoneBurner: Which Sales Dialer Is Better for Your Business? [Expert Review]

JustCall

What is the JustCall Sales Dialer? JustCall Sales Dialer is your outbound sales weapon of choice, designed to crush manual dialing and fuel your sales engine. Whether it’s an Excel spreadsheet or your CRM, JustCall makes call data readily available for dialing. Pure gut instinct.

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