Bilingual Customer Support: Where Live Agents and AI Coincide
BlueOcean
OCTOBER 4, 2023
Text-Ony Channels: A Great Compromise for Low-Volume Languages Most major CRMs include API options to seamlessly translate customer contact content, including real-time translation for channels like chat or social media. We have a deep local talent pool from which to hire bilingual agents, and we’re obsessed with strategic partnership.
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