DMG Consulting

MAY 26, 2020

The greatest areas of investment in service organizations and contact centers are in AI, robotic process automation (RPA), big data and digital-oriented applications, all of which are delivered via the cloud. The idea is to make systems interoperable through easy-to-use application programming interfaces (APIs).

Analytics 96

Analytics Contact Center APIs Consulting 96

Hodusoft

AUGUST 30, 2022

Businesses of every size, type, and industry can benefit from using cloud services for a variety of reasons such as: Data backup Software development and testing Email Disaster recovery Virtual desktops Big data analytics Customer-facing web applications, and more. It’s that quick and easy to use.

APIs 52

APIs Interactive Voice Response Contact Center voip 52

AWS Machine Learning

JANUARY 26, 2024

Reviews can be performed using tools like the AWS Well-Architected Tool , or with the help of your AWS team through AWS Enterprise Support. Define strict data ingress and egress rules to help protect against manipulation and exfiltration using VPCs with AWS Network Firewall policies.

Best practices 123

Best practices Government Engineering Accountability 123

Natalie Petouhof

FEBRUARY 24, 2016

Big Data & Analytics. Many leading enterprises look to Infosys for guidance and implementation services associated with large-scale infrastructure transformation projects. Waterline Data Science , a leading provider of data discovery and data governance software. Their areas of focus are: .

Government 40

Government Consulting Consulting Analytics 40

Xaqt

JUNE 22, 2020

Despite significant advancements in big data and open source tools, niche Contact Center Business Intelligence providers are still wed to their own proprietary tools leaving them saddled with technical debt and an inability to innovate from within. Accessing this data throughout the enterprise is often a challenge.

Call Center 52

Call Center Contact Center Analytics Engineering 52

TechSee

JULY 20, 2022

TechSee’s proprietary next generation Visual Intelligence Platform leverages your team’s human experience and understanding, at an enterprise level, delivering actionable directions to end-users, technicians, and agents. It enables enterprises around the world to deliver better customer assistance, enhance service quality and reduce costs.

APIs 21

APIs Self service Enterprise Big data 21