RichCall

SEPTEMBER 13, 2017

The contact centre will support this by providing hints, tips, education and technical support. ”’ Those contacts that remain, will be complicated, complex and require a significantly different profile, than the typical customer service or technical support agent that exists in most centers today.

Contact Center 64

Contact Center Technology Benchmark Chatbots 64

JivoChat

AUGUST 23, 2021

Shopify can also be customized via APIs and add-on apps for retailers who want to build a store from scratch or integrate more complex features into their storefront. The platform serves B2B and B2C ecommerce customers including over 2000 mid-market businesses and 30 Fortune 1000 brands. JivoChat integration: Yes.

Enterprise 52

Enterprise Sales B2B B2C 52

OctopusTech

DECEMBER 7, 2022

24/7 technical support assistance. Its characteristics include – Creation of custom price lists for B2B and B2C customers. Unlimited API calls. Customizable checkout options. Integration of various sales channels. 100+ currencies. No additional fees in the transaction process. Mobile responsive website design.

Enterprise 12

Enterprise Sales Analytics B2C 12