Answering services CRM Customer retention Upselling 
TeleDirect
OCTOBER 25, 2023
Anyone who has been in customer service understands that the human connection is impossible to replace. That’s how we’ve gone from an eight-chair answering service to a national business process outsourcer. We connect with qualified leads and new sales opportunities using CRM data analysis.
TeleDirect
DECEMBER 14, 2023
In essence, they exist to increase sales, ensure customer retention and promote your brand. It’s why we’ve gone from a small answering service to a national business process outsourcer. When performing warm calls, using a customer relationship management (CRM) tool is critical.
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