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VoIP phone systems for healthcare: A key to better patient experience

JustCall

Healthcare is one industry that has transformed the most in the past few years. Although the industry was a reluctant adapter for change, circumstances during and post the COVID-19 pandemic have made it imperative for healthcare to embrace the modern world. The answer: by adopting an advanced and efficient phone system.

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HIPAA-Compliant VoIP Phone Software: Everything You Should Know

JustCall

In the healthcare industry, there is no scope for compromising patients' data. A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? Is Your VoIP Phone System HIPAA Compliant?

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HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

In the healthcare industry, there is no scope for compromising patients’ data. A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. Is Your VoIP Phone System HIPAA Compliant?

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The Challenges of Maintaining and Upgrading Call Center Infrastructure

NobelBiz

Telecom Services Telecommunication services are the veins of a call center, transporting voice data from one point to another. They encompass telephones, VoIP systems, and the internet connection, which allows communication between customers and call center agents. But, integrating these tools with existing systems can be challenging.

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Digital Transformation Challenges: Creating Your Action Plan

aircall

Companies rely heavily on reporting without the advantage of data and analytics that are so critical to establishing efficient, productive workflows. All of these initiatives point to establishing a fully-equipped call center environment that leverages a VoIP phone system and software integrations. Sourcing talent and retaining it.