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Harte Hanks Chosen to Provide Customer Support for Soon-to-Launch Streaming Service MSG+

CSM Magazine

MSG+ is the latest addition to Harte Hanks’s roster of over a dozen streaming clients supporting media entertainment and sports league, including Warner Bros Discovery, and the NBA. Additionally, Harte Hanks will provide multi-channel support through the MSG+ app as well as via phone, email, chat, text, and social media.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Our favorite content from Adrian: How to make sure that employee analytics and monitoring doesn’t destroy your employee and customer experience. A Center-Out business architecture enables better and more empathetic customer experiences – Interview with Don Schuerman of Peg. Dennis Wakabayashi.