Remove Analytics Remove Big data Remove Technical Support Remove Telemarketing
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Why Back Office Support Services Should Never Be Underestimated?

Back Office Centers

Unable to use modern analytic. And, in this task, analytics play a huge role. Big Data technologies like data mining cannot work their magic unless you feed them with accurate and relevant data. We also excel at call center services like telemarketing, customer care and technical support.

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Buddying Up – Putting Virtual Employee Assistants at the Heart of Agent Development

TechSee

The contact center industry continues to face extremely high agent turnover, with some outbound and telemarketing centers experiencing attrition rates as high as 27% annually. For every customer episode – paying a bill, getting technical support with activating a device, etc.