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2021: Emerging AI trends in the telecom industry

TechSee

This data is culled from devices, networks, mobile applications, geolocations, detailed customer profiles, services usage and billing data. Another Vodafone chatbot — TOBi – has already launched in 11 markets and handles a range of customer service-type questions. Predictive maintenance.

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4 AI Trends that will Transform the Telecom Industry in 2019

TechSee

This data is culled from devices, networks, mobile applications, geolocations, detailed customer profiles, services usage and billing data. Vodafone introduced its new chatbot?—? The chatbot scales responses to simple customer queries, thereby delivering the speed that customers demand. With Gartner forecasting that 20.4

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Contact Centre #Trending

Spearline

We had previously looked at what the move toward Augmented Reality and Virtual Reality , enabled by the telecommunications environment, could mean. With ever-larger amounts of data to cope with from surveys, social media, speech analytics, web analytics, etc. Chatbots and Self-Service.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Whether via social media, websites, or online communities, companies can gather a massive amount of digital data on their customers. Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Whether via social media, websites, or online communities, companies can gather a massive amount of digital data on their customers. Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers.

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Automate caption creation and search for images at enterprise scale using generative AI and Amazon Kendra

AWS Machine Learning

With AI-powered tools and analytics, it has become easier than ever to build not just one story but customized stories to appear to end-users’ unique tastes and sensibilities. He has over 11 years of experience in developing and leading data science, machine learning, and big data initiatives.

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Monitoring the latest contact center trends 2021

Spearline

consumers were disappointed in the inability of chatbots to resolve their issues. The adoption of contact center Speech Analytics. The world has produced 90% of its Big Data in the past two years. Spearline's platform proactively tests inbound telecommunications services, as well as dial-out. In Q1 of 2021, 4.66