Analytics B2C Bilingual agents Outbound sales 
Anexa BPO
FEBRUARY 17, 2023
In the B2B space, CX is just as important as it is in the B2C space, and failure to provide a positive CX can result in lost business, negative word-of-mouth, and a damaged reputation. These types of analytics will persuade a potential sponsor that you have done your homework and have created a strategy.
Anexa BPO
SEPTEMBER 13, 2022
With options such as online ordering and delivery, the B2C model has been fundamentally reshaped. Agile, well-planned eB2B platforms will fundamentally reinvent trade, reduce costs across the value chain, increase the availability of products and harness the power of data analytics for fragmented retailers. And e-commerce?
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