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The Evolution of the Contact Center and Process Evaluation with Rod Jones

Vistio

For the last 12 years, pre-COVID, spending a lot of time traveling all over Africa, running seminars and training programs, and start-up for call centers. Today, with web books and other very easy-to-use devices and APIs, it’s a lot easier. It’s grown by about 25 to 30% since then. Rod, it was a pleasure having you.