JustCall

APRIL 9, 2024

> OpenPhone: A cloud-based dialer with smart call routing and integrations. > > GoTo Connect: A cloud-based app with call routing and video conferencing capabilities. > Custom integrations and workflow automation with public API. International calling with localization features. Multi-level IVR.

voip 40

voip Sales Scripts CRM 40

JustCall

APRIL 3, 2023

Top Features of JustCall Powerful autodialer and automation Toll-free numbers globally Call recording Mail forwarding, voicemail and custom numbers Centralized tracking of call activity, and call/team/number analytics. user/month Ultimate : Message, Video, Phone, Open API at $62.99/user/month

Interactive Voice Response 52

Interactive Voice Response Analytics Enterprise Feedback 52

JustCall

APRIL 5, 2023

Monitor, whisper, or barge – Monitor live agent calls and provide help through whispers or by joining the call in real-time. Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. Avaya Pricing Plans Essentials Standard Premium Ultimate $22.99/user/month

voip 52

voip Interactive Voice Response APIs Contact Center 52

JustCall

APRIL 3, 2023

Some platforms offer video conferencing and messaging too. With features like IVR and reporting/analytics to boost performance, the right communication system is the key to success. Its Interactive Voice Response (IVR) routes the call to the right agent using caller information and skills-based routing. G2 Rating: 4.2

Interactive Voice Response 52

Interactive Voice Response Enterprise Analytics call center software 52

JustCall

FEBRUARY 6, 2023

All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Call Analytics Call analytics uses artificial intelligence (AI) to monitor customer-facing calls and tease out essential insights. Also, Aircall supplies APIs and webhooks.

voip 52

voip Interactive Voice Response CRM Contact Center 52

JustCall

APRIL 18, 2023

6 key features of a good sales call center software Here are some must-have call center phone systems features that can take your business to new heights. The key is to first identify your needs and then choose from among the call centre platforms with features that meet your outlined needs. Who is Dialpad best suited for?

call center software 52

call center software Call Center call center solutions Enterprise 52

JustCall

MARCH 23, 2023

Further, JustCall has integrated data analytics tools to provide comprehensive analytics on demand, including call abandonment rate and customer satisfaction scores. This data benefits companies looking to measure their call center agents’ performance.

Interactive Voice Response 52

Interactive Voice Response call center solutions CRM Contact Center 52