Analysis Customer retention Outbound sales Scripts 
Global Response
DECEMBER 21, 2022
All of this has a direct impact on the bottom line: 89% of customers said a positive customer service experience “makes them more likely to make another purchase.” Increasing customer retention rates by even 5% can increase profits by anywhere from 25% – 95%.
JustCall
FEBRUARY 13, 2023
This can lead to increased customer satisfaction and loyalty, a fact backed by 96% of consumers. An in-house sales center also allows you to modify your sales strategy based on real-time analysis from customer interaction. A key benefit of call centers is allowing businesses to expand their reach.
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